Resident Network Engineer

Worcester, MA

Full Time

Sales Operations

Mid Level

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

Why Secur-Serv?
Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.

We have a generous benefits package for our benefits-eligible employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account; Additional benefits available are dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.
Plan for your future with Secur-Serv’s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
Participate in our wellness program to improve your health and earn a discount on your health insurance premiums.
Utilize our company-paid LinkedIn Learning subscription or certification programs to develop your skills and advance your career

POSITION SUMMARY
The Resident Network Engineer serves as an on-site technical expert responsible for supporting, maintaining, and optimizing an organization’s network infrastructure. Provides advanced troubleshooting, configuration, and operational support for network hardware, software, and services while working closely with internal teams and external vendors.

ESSENTIAL RESPONSIBILITIES

Follow all Secur-Serv requirements, policies, procedures, and management directions
Carry out testing of new tools, features, and functionality as required by the customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network
Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
Support design and planning of Juniper MX, QFX, EX series and associated solutions within customer’s commercial network
Support ongoing efforts in defining best practice policies for Juniper product applications used by customers
Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
Develop secondary skills in other products in the Juniper product portfolio.
Assist with network migrations, upgrades, code refreshes, and hardware refreshes.
Validate configurations using Juniper best practices and standards.
Conduct regular health checks, configuration reviews, and performance assessments to prevent issues before they occur.
Identify operational risks and propose improvements to enhance network reliability and security
Ensure network configurations align with security policies and industry best practices.
Support firewall policy reviews, access control updates, and security hardening initiatives

REQUIREMENTS

Bachelor’s degree in Engineering or Computer science
JNCIE certification
Minimum 5 years’ experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments with either a technology vendor or a service provider environment.
Strong interpersonal skills.
Demonstrated ability to break-down work activity to achieve project goals
Demonstrated ability to communicate project status and identify risk
Ability to work independently and to function in a team environment.
Strong customer interface and presentation skills
Demonstrated ability to manage multiple projects and work calmly under pressure.
Trend analysis to help deliver more efficient solutions to customer network
Familiar with operation of management tools and network analyzers.
An understanding of the protocols surrounding IP service provider networks. These skills include but are not limited to:
- IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy)
- JUNOS CLI experience across MX, QFX, EX series
- Scripting skills (Slax, Python, Ansible)
- Network management tools such as SNMP, Syslog, etc.
- Routing protocol operation, migration, and scaling mechanisms
- Routing policies at BGP peering points
- VPNs and the associated tunneling technologies (MPLS,EVPN, L3VPN, VPLS)
- Ethernet switching and 802.1Q, QOS
- Software Define Networking (SDN)

PREFERRED SKILLS/EXPERIENCE

7-10yrs experience
Programming and scripting experience preferred (Python, Ruby, shell, awk, slax, etc)
Test equipment (such as Spirent, Agilent N2X, and Ixia)
JNCIE- SP
Understanding of Multicast

PHYSICAL/MENTAL REQUIREMENTS

Sit Frequently at a desk
Frequent fine hand and finger movements (keyboard, writing, mouse movement)
Continual close visual acuity for reading
Hearing and Speaking for communication within and outside of company.
May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment,
- Mental Requirements – must be able to consistently:
  - Learn new tasks,
  - Remember Processes,
  - Maintain focus,
  - Complete tasks independently
  - Make timely decisions in the context of a workflow,
  - Ability to communicate effectively,
  - Able to adhere to process protocol in a timely manner

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [email protected] or calling 402.697.3039.

EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

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Resident Network Engineer

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